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    Publication Date: 
    2014-01
    Diving Eagle Connecting

    By Claudia Lynch, Benchmarks Online Editor

    Welcome, or welcome back, to UNT! If you're new, or if you've just been away for a while, it is our hope that this article will serve as a handy starting point to get you acquainted (or re-acquainted) with the resources that are available to you here at the University.

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  • 01/13/14--14:53: The CLEAR Faculty Help Desk
  • Publication Date: 
    2014-01
    CLEAR box logo

    By Joe Sprague, Instructional Technology Support Manager, CLEAR

    The CLEAR Faculty Help Desk is here to provide technical support for Blackboard and its supported add-ons to faculty and staff at the University of North Texas - Denton/Dallas.

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    Publication Date: 
    2014-01
    Front Range Heat

    By Dr. Philip Baczewski, Senior Director of Academic Computing and User Services and Deputy Chief Information Officer for University Information Technology

    University Information Technology as well as other UNT campus IT support groups are in the process of implementing a new IT Service portfolio manage by UNT System IT Shared Services.  As recently announced, the system supports the creation and tracking of IT service and support requests and replaces the BMC Remedy system that had been in use for many years.

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  • 01/15/14--14:53: Campus Computing News
  • Publication Date: 
    2014-01
    Image courtesy of Stuart Miles / FreeDigitalPhotos.net

    WIFI Expansion Project Underway

    By John Hooper, Chief Information Officer, University Information Technology

    University IT, in collaboration with the UNT Systems IT Shared Services division, has begun a project to enhance WIFI on the UNT campus.  The project will provide the campus with more wireless connectivity and bandwidth to meet the growing needs of UNT students and faculty.

    read more


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    Publication Date: 
    2014-01
    Diving Eagle Connecting

    By Claudia Lynch, Benchmarks Online Editor

    Welcome, or welcome back, to UNT! If you're new, or if you've just been away for a while, it is our hope that this article will serve as a handy starting point to get you acquainted (or re-acquainted) with the resources that are available to you here at the University.

    read more


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  • 01/13/14--14:53: The CLEAR Faculty Help Desk
  • Publication Date: 
    2014-01
    CLEAR box logo

    By Joe Sprague, Instructional Technology Support Manager, CLEAR

    The CLEAR Faculty Help Desk is here to provide technical support for Blackboard and its supported add-ons to faculty and staff at the University of North Texas - Denton/Dallas.

    read more


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    Publication Date: 
    2014-01
    Front Range Heat

    By Dr. Philip Baczewski, Senior Director of Academic Computing and User Services and Deputy Chief Information Officer for University Information Technology

    University Information Technology as well as other UNT campus IT support groups are in the process of implementing a new IT Service portfolio manage by UNT System IT Shared Services.  As recently announced, the system supports the creation and tracking of IT service and support requests and replaces the BMC Remedy system that had been in use for many years.

    read more


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  • 01/15/14--14:53: Campus Computing News
  • Publication Date: 
    2014-01
    Image courtesy of Stuart Miles / FreeDigitalPhotos.net

    WIFI Expansion Project Underway

    By John Hooper, Chief Information Officer, University Information Technology

    University IT, in collaboration with the UNT Systems IT Shared Services division, has begun a project to enhance WIFI on the UNT campus.  The project will provide the campus with more wireless connectivity and bandwidth to meet the growing needs of UNT students and faculty.

    read more


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    Publication Date: 
    2014-02
    URL icon from http://www.softicons.com/free-icons/system-icons/lozengue-filetype

    By Claudia Lynch, Benchmarks Online Editor

    Time marches on and so do URLs. February 2014 marks the beginning of a new era for Benchmarks Online in terms of its Uniform Resource Locator, or web address, as it is sometimes called. The new URL is it.unt.edu/benchmarks, as you may have noticed.

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  • 02/13/14--09:37: ITSS Quarterly Newsletter
  • Publication Date: 
    2014-02
    ITSS Quarterly Newsletter

    By Claudia Lynch, Benchmarks Online Editor

    Issue 6 (February 2014) of the ITSS Quarterly Newsletter is now available. It is comprised of IT-related news relevant to anyone who uses or has an interest in shared services and applications throughout the UNT System and its member institutions.

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  • 02/13/14--13:20: Spring Break Hours
  • Publication Date: 
    2014-02
    Spring Break!

    By Claudia Lynch, Benchmarks Online Editor

    Spring Break is just around the corner! Hard to believe, considering the number of "ice days" we've experienced in the recent past. Spring Break this year is March 10-16 (no classes). The following information should help you plan your activities if you need/want to access campus computing facilities over the break.

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    Publication Date: 
    2014-02
    Email

    By John Murphy, Chair, Division of Jazz Studies, College of Music

    Everyone who reads this newsletter is probably aware that Donald Knuth stopped using email in 1990. Even if we feel overwhelmed by the volume of email we receive, and dream about giving it up like Donald Knuth did, we know we can't get our work done without it. How can we use it better?

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    Publication Date: 
    2014-02
    Marking Instructions

    By JoAnn Luksich, Data Manager, Academic Computing and User Services

    We are pleased to announce the availability of a custom exam form developed especially for UNT. The form has the ability to collect EUID, EmplID, and complete name.  It is also possible to collect demographics – Gender, Class & Age.  Output data includes raw data, total score correct and Item analysis. Output data formatted for ExamSoft and Blackboard uploads is also available.

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  • 02/14/14--15:06: Campus Computing News
  • Publication Date: 
    2014-02
    OnThe Hub

    Software Availability Update for Faculty, Staff, and Students

    By Dr. Elizabeth Hinkle-Turner, Director - Academic Computing Technical Services

    Back in September (Remember September? There was no ice then...) I wrote a Campus Computing News article describing the currently available avenues for discounted software and hardware deals for UNT faculty, staff, and students. All the information in that article is current and correct, but since that time more deals and ways to take advantage of them have been added -- especially through a website run by UNT System ITSS.

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  • 03/17/14--14:22: The World Wide Web at 25
  • Publication Date: 
    2014-03
    World Wide Web Celebrates 25 years

    By Claudia Lynch, Benchmarks Online Editor

    On March 12, 1989, a British computer scientist named Tim Berners-Lee, working at CERN, published his proposal for an information management system built on top of the internet. And the world was changed forever. 

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  • 03/18/14--12:45: EDUCAUSE Opportunities
  • Publication Date: 
    2014-03
    EDUCAUSE Logo

    By Claudia Lynch, Benchmarks Online Editor

    There are some exciting opportunities available via EDUCAUSE this year, and many of them don't require you to travel. An ELI Spring Focus session takes place on April 1, the Annual Conference is coming up in September, and EDUCAUSE Live! webinars remain free and available for viewing at a time of your choosing.

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  • 03/18/14--14:13: Campus Computing News
  • Publication Date: 
    2014-03
    Wifi Guy

    WiFi Expansion Update

    By Claudia LynchBenchmarks Online Editor

    Back in January, BSB (Before Spring Break), we announced that there is a WIFI Expansion Project UnderwayThe project is a collaboration between University IT (UIT) and the UNT Systems IT Shared Services (ITSS) and everyone has been hard at work getting more WiFi in place on campus.

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    Publication Date: 
    2014-04
    New Horizons Logo

    By Claudia Lynch, Benchmarks Online Editor

    New Horizons is a DIR vendor that provides technology training across Texas and beyond. Every year they host a free SpecTECHular open house. This year's Open House is scheduled for May 8. 

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    Publication Date: 
    2014-04
    RIP WIndows XP Gravestone

    By Claudia Lynch, Benchmarks Online Editor

    Microsoft stopped supporting Windows XP on April 8, almost thirteen years since it was released. According to CNET nearly one-third of the world's PCs are still running XP, "an enduring popularity that's proved a double-edged sword for Microsoft, which has been forced to extend support for the elder statesman of OSes." Ironically, or maybe not, some of those PCs belong to the Internal Revenue Service

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  • 04/14/14--14:02: The Heartbleed Bug and You
  • Publication Date: 
    2014-04
    Heartbleed Bug graphic

    By Dr. Philip Baczewski, Senior Director of Academic Computing and User Services and Deputy Chief Information Officer for University Information Technology

    It's been hard to escape the recent news regarding the Heartbleed Bug that has the potential to allow the discovery of information from otherwise secure Internet services. It's rare when an IT security issue becomes frontpage and local evening news fodder, and it's natural to be worried about the security of our online information in light of the many reports about this bug. If you are not an IT expert, it may be difficult to assess and know how to respond to this potential online threat. Perhaps this article will help to clear up some questions people may have.

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